Frequently asked questions

These are the questions people most often ask before ordering a marble table, worktop or tiles. If yours is not here, ask it in your quote request.

Ordering

How do I order a marble table or worktop?

Send your measurements, the marble style you like and any photos with the quote request form. You get a quote, and when you accept it you get an order confirmation listing the measurements, stone, thickness, edges and cut-outs. You check it and accept it in writing, and then making starts. The steps are described on how to order.

How long does it take?

About 6 weeks from the moment the order and measurements are confirmed. Nothing is in stock: every piece is made to order from Iranian marble to your measurements. When the piece is ready, we agree a delivery and installation day.

Who takes the measurements?

You do. We make the piece to the measurements you give us, and you approve them in the order confirmation before making starts. The measuring guide explains what to measure for a table, table top, worktop, vanity top and tiles. If a measurement worries you, ask before you order.

Do you install the piece?

Yes. Tables, table tops, kitchen worktops and vanity tops are brought and installed when they are ready. Tiles are delivered, and their installation is agreed separately. Trays, cutting boards and other small items are sent or delivered.

How much does a marble table or worktop cost?

The price depends on size, thickness, stone, edge profile, cut-outs and installation. Prices for consumers include VAT, whose general rate in Finland is 25.5 %. You get the exact price in the quote.

Can I get the household tax credit for the installation?

For the installation work, possibly. In 2026 you can deduct 40 % of the VAT-inclusive price of work done by a company, up to 2,100 euros per person, with a 150-euro deductible. The marble, materials and travel costs do not qualify, and the credit requires the work share to be itemised on the invoice. Check your own case with the Finnish Tax Administration (Vero).

Stone and styles

Where does the marble come from?

All the marble we use comes from Iran. The Iranian marble page explains what kinds of marble are quarried there and where, and the about page how we work.

Which marble styles can I choose from?

A style is the combination of colour, veining and surface finish. Iranian marbles range from cream and beige to silver grey, dark grey and black, and the surface can be polished, honed or brushed. The guide to marble types and colours shows the styles in more detail.

Is every piece different?

Yes. Marble is natural stone, so its shade and veining change from slab to slab and even within one slab. Made to your measurements as well, no other piece is the same. A photo or sample shows the style, not your exact piece.

Are green and pink stones marble?

Often not. Other soft stones are also sold as marble. So-called onyx marble, for example, is banded calcite that is neither marble in the geological sense nor true onyx. The quote always tells you which stone your piece is made from.

Use and care

Does marble work in a kitchen?

It does, if you know what to expect. Marble is about 3 on the Mohs hardness scale, and acids such as lemon and vinegar etch dull marks into it. Sealing prevents stains but not acid marks. The comparison marble or quartz helps you decide whether marble suits your kitchen.

How do I clean marble?

Wipe it with warm water and a pH-neutral cleaner, then dry it. Avoid acidic and abrasive products. For stains, dull marks and polishing, see cleaning and caring for marble.

Returns, cancellation and defects

Can I return a made-to-measure piece?

No. Under chapter 6, section 16 of the Finnish Consumer Protection Act, the 14-day right of withdrawal in distance sales does not cover goods made to the consumer’s specifications. Your piece is made to your measurements, so it cannot be sold to anyone else.

Can I cancel my order?

Yes, before the piece has been delivered. You then pay the seller’s actual costs and reasonable compensation, not the full price (Consumer Protection Act chapter 5, sections 25 and 28). The earlier you cancel, the fewer costs have built up.

What if the piece has a defect?

Tell us: a consumer can always report a defect within two months of noticing it. Liability for defects also covers the installation. You can choose repair or a new piece. The order terms explain this in more detail. And if anything else bothers you, tell us: we do everything we can to make you happy with the result.

Sources

  1. Finlex: Kuluttajansuojalaki 38/1978 (Consumer Protection Act)
  2. Finnish Tax Administration: Kotitalousvähennyksen määrä (amount of the household tax credit)
  3. Finnish Tax Administration: Mistä töistä kotitalousvähennyksen saa? (which work qualifies)
  4. Finnish Tax Administration: Arvonlisäveroprosentit (VAT rates)
  5. Finnish Competition and Consumer Authority: Peruuttamisoikeus verkkokaupassa (right of withdrawal in online shopping)
  6. Encyclopaedia Britannica: Marble (rock)

Give us the measurements, we do the rest

Send your measurements and ideas to get a quote and stone options. Making takes about 6 weeks.